{"id":622,"date":"2025-07-15T09:54:20","date_gmt":"2025-07-15T09:54:20","guid":{"rendered":"https:\/\/balikowholesale.com\/?page_id=622"},"modified":"2025-07-15T09:54:22","modified_gmt":"2025-07-15T09:54:22","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/balikowholesale.com\/index.php\/terms-conditions\/","title":{"rendered":"TERMS &amp; CONDITIONS"},"content":{"rendered":"\n<p>By purchasing from <strong>Baliko Wholesale<\/strong>, you agree to the following terms. Please read them carefully.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. <strong>Pricing<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices include VAT (where applicable) but exclude delivery charges.<\/li>\n\n\n\n<li>If VAT rates change between the time you place your order and dispatch, we will adjust the payable amount\u2014unless you have already paid in full.<\/li>\n\n\n\n<li>Payment is charged only when your order is dispatched, at which point you will receive a <strong>Dispatch Confirmation Email<\/strong>.<\/li>\n\n\n\n<li>Ownership of goods transfers to you upon receipt of full payment.<\/li>\n\n\n\n<li>In case of late payment, we reserve the right to charge <strong>interest at 2% above the Bank of England base rate<\/strong>, calculated daily.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Product Information<\/strong><\/h2>\n\n\n\n<p>Unless explicitly stated, <strong>Baliko Wholesale<\/strong> is not the manufacturer of the products sold.<\/p>\n\n\n\n<p>Please note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product colours may vary depending on screen or device settings.<\/li>\n\n\n\n<li>Packaging may differ from images shown online.<\/li>\n\n\n\n<li>Always read all product labels, warnings, and instructions before use.<\/li>\n\n\n\n<li>We reserve the right to make updates or improvements for compliance or technical reasons, as long as they do not affect core product functionality.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. <strong>Order Processing &amp; Delivery<\/strong><\/h2>\n\n\n\n<p><strong>Order Handling:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are usually processed the same working day.<\/li>\n\n\n\n<li>Orders placed after <strong>4 PM GMT<\/strong>, or on <strong>weekends\/public holidays<\/strong>, will be processed on the next business day.<\/li>\n\n\n\n<li>Please allow extra time during peak seasons.<\/li>\n<\/ul>\n\n\n\n<p><strong>Delivery Options &amp; Costs:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery methods and fees (including VAT) are clearly displayed at checkout.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. <strong>Delay or Non-Performance<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If delivery is delayed due to events beyond our control (e.g. severe weather, strikes), we will notify you and take reasonable steps to resolve the issue.<\/li>\n\n\n\n<li>If the delay is substantial, you may cancel your order and receive a full refund.<\/li>\n\n\n\n<li>We reserve the right to cancel your order and refund in full if fulfilment becomes impossible due to external factors.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. <strong>Order Cancellation<\/strong><\/h2>\n\n\n\n<p>You may cancel your order within <strong>14 days of receiving it<\/strong>.<\/p>\n\n\n\n<p><strong>To cancel, contact:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <a>info@balikowholesale.com<\/a><\/li>\n\n\n\n<li><strong>Post:<\/strong> Baliko Wholesale, 12 Station Road, Hayes, England, UB3 4DA<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. <strong>Returns<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be returned within <strong>14 days<\/strong> of notifying us of cancellation.<\/li>\n\n\n\n<li>Return postage is your responsibility unless <strong>free returns<\/strong> were offered.<\/li>\n<\/ul>\n\n\n\n<p><strong>Return Address:<\/strong><br>Returns Department<br>16 Bullsbrook Road, Hayes, UB4\u00a00JZ<\/p>\n\n\n\n<p>Please use a <strong>tracked service<\/strong> and retain <strong>proof of postage<\/strong>. Refunds will not be issued for items not received.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. <strong>Refunds<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Not dispatched:<\/strong> Full refund within <strong>14 days<\/strong> of cancellation.<\/li>\n\n\n\n<li><strong>Dispatched:<\/strong> Refund within <strong>14 days<\/strong> of receiving the returned item or valid proof of return.<\/li>\n<\/ul>\n\n\n\n<p>Refunds are issued to your <strong>original payment method<\/strong>.<br>Used, damaged, or incomplete items may be subject to a <strong>partial or no refund<\/strong>, depending on condition.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. <strong>Returns Policy<\/strong><\/h2>\n\n\n\n<p>We comply with UK law regarding the supply of goods that are <strong>as described<\/strong> and <strong>fit for purpose<\/strong>.<\/p>\n\n\n\n<p>If your item is <strong>faulty, damaged, or incorrect<\/strong>, contact:<br><strong><a>info@balikowholesale.com<\/a><\/strong> or via our website&#8217;s contact form.<\/p>\n\n\n\n<p>Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A description of the issue<\/li>\n\n\n\n<li>Your preferred resolution (refund or replacement)<\/li>\n\n\n\n<li>A clear photo showing the issue<\/li>\n<\/ul>\n\n\n\n<p>If approved, we will issue a <strong>pre-paid return label<\/strong> and guide you through the return process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. <strong>Warranty<\/strong><\/h2>\n\n\n\n<p>If a fault develops within <strong>12 months<\/strong> (excluding misuse, wear, or accidental damage), we will <strong>repair or replace<\/strong> the item.<\/p>\n\n\n\n<p>Your <strong>statutory rights<\/strong> remain unaffected.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. <strong>Your Consumer Rights<\/strong><\/h2>\n\n\n\n<p>Under the <strong>Consumer Rights Act 2015<\/strong>, you are entitled to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>full refund<\/strong> within 30 days for faulty goods<\/li>\n\n\n\n<li>A <strong>repair, replacement, or refund<\/strong> within 6 months if a fault is unresolved<\/li>\n\n\n\n<li>A <strong>partial refund<\/strong> if goods fail to last a reasonable length of time (up to 6 years)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. <strong>Product Use<\/strong><\/h2>\n\n\n\n<p>Unless stated otherwise, products are for <strong>personal or home-office use<\/strong> only.<\/p>\n\n\n\n<p>Improper, modified, or commercial use may <strong>void your warranty<\/strong> and affect return eligibility.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. <strong>Customs &amp; International Orders<\/strong><\/h2>\n\n\n\n<p>For international orders:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are responsible for any <strong>customs duties<\/strong>, <strong>taxes<\/strong>, or <strong>handling fees<\/strong>.<\/li>\n\n\n\n<li>You must comply with all local regulations.<\/li>\n\n\n\n<li>Parcels may be inspected or opened by customs authorities.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. <strong>Ending Our Contract<\/strong><\/h2>\n\n\n\n<p>We may cancel your order if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You do not accept delivery within a reasonable time.<\/li>\n\n\n\n<li>We are unable to fulfil it due to unforeseen circumstances.<\/li>\n<\/ul>\n\n\n\n<p>In such cases, you will receive a <strong>full refund<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. <strong>Our Liability<\/strong><\/h2>\n\n\n\n<p>Baliko Wholesale is <strong>not liable<\/strong> for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Losses that are unforeseeable<\/li>\n\n\n\n<li>Delays or damages caused by external events<\/li>\n\n\n\n<li>Losses preventable by reasonable action<\/li>\n\n\n\n<li>Business or commercial losses<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not exclude liability<\/strong> for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fraud or fraudulent misrepresentation<\/li>\n\n\n\n<li>Death or personal injury caused by negligence<\/li>\n<\/ul>\n\n\n\n<p>Your <strong>statutory rights<\/strong> remain protected.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. <strong>Children<\/strong><\/h2>\n\n\n\n<p>We do not sell to individuals under the age of <strong>18<\/strong>.<br>Minors must use our website under <strong>parental supervision<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">16. <strong>Personal Data<\/strong><\/h2>\n\n\n\n<p>Your data is processed in accordance with our <a class=\"\" href=\"#\"><strong>Privacy Policy<\/strong><\/a>, available on our website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">17. <strong>Disputes &amp; Complaints<\/strong><\/h2>\n\n\n\n<p>For complaints, contact:<\/p>\n\n\n\n<p><strong>Managing Director<\/strong><br>Baliko Wholesale<br>12 Station Road, Hayes, England, UB3 4DA<\/p>\n\n\n\n<p>We aim to resolve all disputes <strong>promptly and fairly<\/strong>.<br>Legal matters are governed by <strong>English law<\/strong> and may be brought in courts in <strong>England, Wales, Scotland, or Northern Ireland<\/strong> depending on your location.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">18. <strong>Other Important Terms<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may transfer our rights or obligations under this contract to another organisation.<\/li>\n\n\n\n<li>This contract is between <strong>you and Baliko Wholesale<\/strong>\u2014no third party has rights under it.<\/li>\n\n\n\n<li>If any part of these terms is found unlawful, the remaining terms will continue to apply.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>By purchasing from Baliko Wholesale, you agree to the following terms. Please read them carefully. 1. Pricing 2. Product Information Unless explicitly stated, Baliko Wholesale is not the manufacturer of the products sold. Please note: 3. Order Processing &amp; Delivery Order Handling: Delivery Options &amp; Costs: 4. Delay or Non-Performance 5. Order Cancellation You may &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/balikowholesale.com\/index.php\/terms-conditions\/\"> <span class=\"screen-reader-text\">TERMS &amp; CONDITIONS<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-622","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TERMS &amp; CONDITIONS -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/balikowholesale.com\/index.php\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TERMS &amp; CONDITIONS -\" \/>\n<meta property=\"og:description\" content=\"By purchasing from Baliko Wholesale, you agree to the following terms. Please read them carefully. 1. Pricing 2. Product Information Unless explicitly stated, Baliko Wholesale is not the manufacturer of the products sold. Please note: 3. Order Processing &amp; Delivery Order Handling: Delivery Options &amp; Costs: 4. Delay or Non-Performance 5. 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Please read them carefully. 1. Pricing 2. Product Information Unless explicitly stated, Baliko Wholesale is not the manufacturer of the products sold. Please note: 3. Order Processing &amp; Delivery Order Handling: Delivery Options &amp; Costs: 4. Delay or Non-Performance 5. 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