At Baliko Wholesale, your privacy is important to us. As the data controller of the personal information collected through our website, we are committed to managing your data with transparency, security, and in full compliance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. How We Use Your Data
We collect and process your personal data for the following lawful purposes:
- To process, fulfil, and manage your orders
- To provide responsive and efficient customer support
- To personalise and improve your shopping experience
- To maintain website functionality, performance, and security
- To comply with legal and regulatory obligations
- To send relevant marketing communications (only with your explicit consent)
2. Sharing Your Data with Trusted Third Parties
We may share your data with selected third-party service providers that support our operations, such as:
- Delivery and courier companies
- Payment processing providers
- IT and website hosting partners
- Analytics and digital marketing platforms
All third parties are contractually obligated to handle your data securely and in accordance with relevant data protection regulations.
We do not sell or rent your personal information to any third parties.
3. What Data We Collect
We may collect the following types of personal data:
- Name and contact details (email address, telephone number, postal address)
- Order and transaction history
- IP address, browser type, and device information
- Cookies and tracking data (used for analytics, website functionality, and advertising)
Cookies help enhance your online experience. You can manage or disable cookies through your browser settings at any time.
4. Data Security & Retention
We use robust technical and organisational measures to safeguard your personal data, including:
- Encrypted data transmissions (e.g. HTTPS)
- Secure servers and encrypted storage
- Firewall protection and access controls
- Regular monitoring, audits, and security updates
We retain your data only as long as necessary for the purposes outlined—typically up to 2 years, unless a longer period is required by law.
5. Your Rights Under UK GDPR
You have the right to:
- Access – Request a copy of the personal data we hold
- Correction – Rectify any inaccurate or outdated information
- Erasure – Request deletion of your data, where applicable
- Restriction – Limit certain types of data processing
- Objection – Object to specific processing activities
- Data Portability – Receive your data in a machine-readable format
- Withdraw Consent – Opt out of marketing communications at any time
To exercise your rights or raise a privacy-related concern, please contact us:
Email: info@balikowholesale.com
Post: Baliko Wholesale
12 Station Road, Hayes, England, UB3 4DA
We aim to respond to all valid requests within one month, as required by UK GDPR.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. The latest version will always be available on our website.